The Privacy Policy outlines the principles of how we process information about you, including personal data and cookies.

1. General Information

This policy applies to the website operating at: zofiaszuca-art.com.

Operator and Data Controller:
DigitSoph Studio by Zofia Szuca
Stefana Batorego 18/108
Email Contact: zofia.szuca@gmail.com

The Operator is the Data Controller of your personal data provided voluntarily through the website.

The website processes personal data for the following purposes:

• Managing newsletters
• Handling inquiries through the contact form
• Processing product orders – preparation, packaging, shipping
• Providing ordered services
• Handling relevant accounting documents
• Collecting receivables
• Presenting offers or information
• Fulfilling the Controller’s legal obligations under Article 6(1)(c) of GDPR, as required by specific laws (e.g., accounting).

The website gathers information about users and their behavior through the following means:

• Data voluntarily provided in forms, which are entered into the Operator’s systems.
• Storage of cookies (so-called “cookies”) on end-user devices.

2. Selected Data Protection Methods Used by the Operator

• SSL Encryption: Login and data entry points are encrypted using SSL to secure personal data.
• Administrative Password Management: Operator regularly updates administrative passwords.
• Backups: Regular backups are performed to protect data.
• Software Updates: The Operator ensures regular updates of all software used to process personal data.

3. Hosting

The website is hosted by cyberFolks.pl.

To ensure technical reliability, the hosting company logs server-level data, including:

• Resources identified by URL (pages, files requested)
• Request timestamps
• Response times
• Client device names (via HTTP protocol)
• Error details related to HTTP transactions
• Referrer URL (previously visited page)
• User browser information
• IP address
• Diagnostic data related to order placement and email communication.

4. Your Rights and Additional Data Usage Information

The Controller may transfer your personal data to other recipients in certain situations necessary to fulfill a contract or legal obligations. These may include:

• Authorized personnel, employees, and collaborators
• Hosting services
• Mailing services
• SMS communication providers
• Marketing collaborators
• Couriers
• Insurers
• Legal and debt recovery agencies
• Banks
• Payment operators
• Public authorities

Data Retention: Personal data is stored no longer than necessary for the relevant processing activities or as required by law (e.g., accounting). Marketing data is not stored for more than three years.

Your Rights:
You have the right to:

• Access your personal data
• Correct or delete your data
• Restrict processing
• Transfer data

You also have the right to object to processing based on legitimate interests or profiling. Complaints can be submitted to the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.

Data provision is voluntary but necessary for service use.

Automated decision-making, including profiling, may occur to provide services or direct marketing. Personal data is not transferred outside the European Union.

5. Information in Forms

The website collects information voluntarily provided by users, including personal data, if submitted.

Data is processed for specific purposes outlined in the form’s context, such as support requests or service registrations.

6. Administrator Logs

User behavior on the website may be logged for administrative purposes.

7. Important Marketing Techniques

• Google Analytics: Anonymous data is analyzed using cookies. Users can manage their preferences via Google Ads Settings.
• Remarketing: Ads are tailored based on user behavior without sharing personal data.
• Facebook Pixel: Facebook recognizes users visiting the site, but no additional data is shared by the Operator.

8. Cookie Information

The website uses cookies to store data on user devices. Cookies serve the following purposes:

• Maintaining user sessions (e.g., login credentials)
• Supporting the marketing techniques described above

Cookies can be session-based (temporary) or persistent (stored for longer durations).

Managing Cookies: Users can adjust browser settings to manage cookies. Detailed instructions are available in browser documentation (e.g., Chrome, Firefox, Safari).

Restricting cookies may affect website functionality.

9. Cookie Management – Practical Guidance

If you wish to disable cookies, follow the instructions for your browser:

• Edge
• Internet Explorer
• Chrome
• Safari
• Firefox
• Opera

For mobile devices:

• Android
• Safari (iOS)
• Windows Phone

VAT Policy

We are a VAT-registered business based in Poland (EU VAT ID: PL9671238360).

• All prices shown in the store include VAT unless stated otherwise.
• For private customers and businesses without a valid EU VAT number, VAT is charged at the standard Polish rate (23%).
• EU business customers with a valid VAT number can benefit from VAT-exempt purchases (Reverse Charge mechanism), provided that the VAT number is validated at checkout.
• Customers outside the European Union (non-EU countries) are not charged VAT (zero-rated export of services).

VAT exemption for EU businesses is applied automatically during checkout after successful VAT number validation.

In case of discrepancies or validation issues, VAT will remain applied, and adjustments will be handled manually if necessary.